Privacy Policy

About this policy

CoreSafe Pro Pty Ltd ("CoreSafe Pro", "we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, hold, use and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how CoreSafe Pro Pty Ltd collects, holds, uses and discloses personal information when you use our website, contact us, register your interest or use our products and services.

Information we collect

We may collect the following types of personal information:

• Name, business name, email address and phone number when you register your interest or contact us
• Industry, business size and WHS-related information you provide through our forms or System Finder tool
• Account credentials and profile information if you access the CoreSafe Pro Platform
• Usage data and technical information collected automatically when you visit our website (such as IP address, browser type and pages visited)

How we use your information

We use personal information to:

• Respond to enquiries and register interest submissions
• Notify you when early access or products become available
• Provide and improve the CoreSafe Pro Platform and services
• Send relevant updates, product information and communications (you may opt out at any time)
• Comply with our legal obligations

Disclosure of information

We do not sell, rent or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and delivering our services (such as email delivery and hosting providers), subject to confidentiality obligations.

We may disclose information where required by law or to protect the rights, property or safety of CoreSafe Pro, our users or others.

Data storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. However, no method of transmission over the internet is completely secure.

Access and correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, incomplete or out of date. To make a request, contact us at [email protected].

Cookies and analytics

Our website uses a cookie consent banner to manage your preferences. When you visit the site, a platform-level analytics script is loaded that may collect usage data such as page views and click events. Click-event collection is only activated if you accept cookies through the consent banner. Your consent preference is stored in your browser's local storage.

You can withdraw your consent at any time by clearing your browser's local storage or adjusting your browser settings. Withdrawing consent will not affect any data collected before withdrawal.

Privacy complaints

If you believe we have not handled your personal information appropriately, please contact us at [email protected] and provide details of your concern. We will review your complaint and aim to respond within a reasonable period.

If you are not satisfied with our response and the Privacy Act applies to the matter, you may be able to make a complaint to the Office of the Australian Information Commissioner.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

Contact us

If you have questions or concerns about this policy or how we handle your personal information, please contact us at [email protected].